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  • Family Success Manager

Job Description: Family Success Manager

Position/Role: Family Success Manager (FSM)
The purpose of this role is to provide a single resource to support each family through each stage of prevention, crisis intervention, stabilization, and eventual reunification. The Family Success Manager serves as a family case manager facilitating all critical services of the Crisis Intervention Program at SAFFT. Services include but are not limited to supervised
visitation, parent coaching, case management, transportation, home visitation, court representation, and service referrals.

Location: SAFFT Family Life Center (Cumming or Gainesville location)

Organization/Program: Supporting Adoption and Foster Families Together

Hours of Operation: 10:30a – 7:30p Monday-Friday; 10a-5p Saturday; 2p-6p Sunday.

Primary duties:
 Monitor weekly supervised visitations, observing, evaluating, and reporting on parent/child interaction and bond
 Provide parent coaching sessions with all parents as assigned
 Transport families to and from visitations and provide in-home services as needed
 Prepare and maintain weekly documentation including monthly visitation plans and service plan
 Work weekly with assigned families and coordinate services, referrals, case planning, and updates
 Prepare for and testify at court hearings for assigned cases
 Attend Family Team Meetings for assigned cases with Division of Children and Families (DFCS) and or Court
Appointed Special Advocate (CASA) when appropriate
 Attend and communicate client’s progress during weekly meetings
 Administer pre- and post-assessments with families
 Clean and help maintain facilities
 Attend all fundraisers for the organization, weekly or monthly trainings, and required special events defined by

Direct Contact/Reports to: Program Coordinator

Hours: Full-time, non-exempt position scheduled for 40 hours per week

Pay Range: $15.38/hour

Vacation/Time-Off/Benefits: Vacation time/Paid time off (PTO) included; Family Friendly Organization;

Skills and Minimum Requirements:
Candidate must have a Bachelor’s degree (preferred in social work, criminal justice, or similar field) and 2-3 years of experience in relevant social work, education, criminal justice, or domestic violence. Candidate must have strong documentation skills, verbal communication, organizational skills, decision-making, and integrity. Candidate must also possess a
strong understanding of child development, parenting techniques, positive re-enforcement, conflict resolution, and trauma-informed care. Candidate must possess a vehicle with acceptable insurance and driver’s license.

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